Effective Date: 24/10/2023

Welcome to SQS. We deeply value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines the type of data we collect, how we process it, and the controls you have over your personal details when you use our website and services.

1. Data We Collect

1.1 Personal Data

• Account Data: Registration and other account information you provide when signing up, such as your name, email address, and password.

• Purchase Data: Data about your transactions, including your shipping address, billing details, and purchase history.

• Communication Data: Data we receive when you contact us, such as customer support inquiries or feedback.

1.2 Non-Personal Data

• Usage Data: Information about how you use our website, such as the pages you visit, the links you click, and the searches you conduct.

• Technical Data: Information we collect through the use of cookies, such as your IP address, browser type, and device details.

2. Purpose of Data Processing

• To Fulfill Orders: To process, ship, and manage transactions made through our website.

• For Marketing & Communication: To send you newsletters, special offers, promotional materials, and other updates you've opted-in to receive.

• To Enhance User Experience: To improve our website, products, and customer service based on the feedback and behavior of our users.

3. Data Sharing & Retention

• Service Providers: We share data with third-party providers only when necessary for them to provide services on our behalf.

• Compliance & Legal Obligations: We may disclose your data if required by law or if disclosure is necessary to protect our rights or comply with a legal proceeding.

• Data Retention: We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

4. Data Protection Rights

As a user, you have rights regarding your personal data. This includes the right to access, correct, delete, or limit the use of your personal data. You can exercise these rights by contacting us.

5. Use of Cookies & Tracking Technologies

We use cookies and similar tools to improve our website's functionality and your user experience. You can learn more about this in our Cookie Policy.

6. Third-Party Websites

Our website may contain links to other websites. This Privacy Policy only applies to SQS, and we're not responsible for the privacy practices of third-party sites.

7. Changes to this Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: team[at]supportqueerstudents[dot]com